Uniform Complaint Procedures (UCP)

Uniform Complaint Procedures (UCP) 

How to Submit a Complaint:

 Any person, organization, or public agency may mail or fax a written compliant to:

Principal-Sara Garcia
Lashon Academy
7477 Kester Ave Van Nuys, CA 91405
Fax: (818)337-0102

Any person with a disability or who is unable to prepare a written complaint can receive assistance from the site administrator/designee or by calling the Office at (818) 514-4566.

Lashon Academy assures confidentially to the maximum extent possible. Lashon Academy prohibits retaliation against anyone who files a complaint or participates in the complaint investigation process.

Pursuant to Education Code §262.3, Complaints are advised civil law remedies may also be available under state or federal discrimination, harassment, intimidation, and/or bullying laws.

A copy of the District’s UCP policy and compliant procedures shall be available free of charge.

For questions regarding UCP, contact the principal at (818)514-4566.

Complaint Investigation and Response: 

Each complaint is investigated:

  1. Provides an opportunity for complainant and Lashon Academy personnel to present information relevant to the complaint
  2. Obtains relevant information from other persons or witnesses who can provide evidence
  3. Reviews related documents
  4. Results in a written Report of Findings in English, or in the primary language of the complainant, which contains the investigation findings and Lashon Academy‘s decision, including corrective action(s), if any, and suggested remedies, if applicable
  5. Concludes the investigation within 60 days from the date of receipt of the written complaint, unless the complainant agrees in writing to extend the investigative timeline
  6. Notifies the person or organization of appeal procedures

How to Appeal:

Persons or organization disagreeing with the investigative findings and Lashon Academy’s decision involving Title VI or Title IX, have 15 days after receipt of the Report of Findings to file an appeal.

The appeal must be in writing and include a copy of the original complaint, as well as a copy of the Lashon Academy decision. The appeal should be sent to:

California Department of Education
1430 N Street Sacramento, CA 95814

The 60-day timeline for investigation and Lashon Academy response shall begin when the written complaint is received.

Why this Brochure?

The Lashon Academy has the primary responsibility to ensure compliance with applicable state and federal laws and regulations, and shall investigation complaints alleging failure to comply with those laws and regulations including those alleging discrimination, harassment, intimidation, and/or bullying; unauthorized charging of pupil fees for education activities; noncompliance with physical education instructional minutes at specified grade levels; noncompliance with education provisions for pupils in foster care and pupils who are homeless; provision of courses without educational content and previously completed/graded courses sufficient for satisfying requirements /prerequisites for postsecondary education and receipt of a diploma, except under specified conditions; failure to reasonably accommodate lactating students; and failure to comply with legal requirements pertaining to the Local Control Accountability Plan (LCAP). Lashon Academy shall seek to resolve the complaints in accordance with the procedures set out in California Code of Regulation §§4600-4687 and the polices and procedures of Lashon Academy, including allegations of retaliation for participation in the UCP process and/or to appeal Lashon Academy decisions regarding such complaints.

Protected Characteristics Covered under UCP:

Allegations of discrimination, harassment, intimidation, and/or bullying of students based on protected characteristics, set forth in Penal Code §422.55 and Education Code §220, include actual or perceived sex, sexual orientation, gender, gender identity, gender expression, race or ethnicity, ethnic group identification, ancestry, nationality, national origin, religion, color, mental or physical disability, age, or on the basis of a person’s association with a person or group with one or more of these actual or perceived categories, in any program or activity it conducts or to which it provides significant assistance.

Complaints of discrimination, harassment, intimidation, and/or bullying must be filed within six months from the date the alleged incident occurred or the date when knowledge of the facts of the alleged incident was first obtained.

Programs under UCP:

  1. Discrimination, harassment, intimidation, and/or bullying
  2. Employee-to-student, Student-to-student, Third party to student
  3. May include allegations of failure to provide reasonable accommodations for lactating students
  4. Programs that use categorical funds
  5. Adult Education
  6. After School Education and Safety
  7. Agricultural Vocational Education
  8. American Indian Education Centers and Early Childhood Education Program Assessments
  9. Bilingual Education
  10. California Peer Assistance and Review Programs for Teachers
  11. Career Technical and Technical Education and Career Technical and Technical Training
  12. Child Care and Development
  13. Child Nutrition
  14. Consolidated Categorical Aid Programs
  15. Economic Impact Aid
  16. Every Student Succeeds Act
  17. Foster and Homeless Youth Services
  18. Migrant Education
  19. No Child Left Behind Act (2001) programs, including but not limited to, improving academic achievement, compensatory education, limited English proficiency, and migrant education
  20. Regional Occupational Centers and Programs
  21. School Safety Plans
  22. Special Education
  23. State Preschool
  24. Tobacco-Use Education
  25. Unauthorized Charging of Pupil Fees, per Education Code §49011 and §5 of Article IX of the California Constitution, for Educational Activities
  26. District pupils shall not be required to pay pupil fees for participation in educational activities
  27. Supplies, materials, and equipment needed to participate in educational activities shall be provided to pupils free of charge

A pupil shall not be required to pay a pupil fee for participation in an educational activity, unless the charge for such a fee is specifically authorized by law and does not violate Education Code §49011. A pupil fee complaint shall be filed no later than one year from the date the alleged violation occurred. A complaint may be filed anonymously if it provides evidence or information leading to evidence to support an allegation of noncompliance. Lashon Academy will attempt in good faith to engage in reasonable efforts to identify and fully reimburse all pupils, parents/guardians, who paid a pupil fee within one year prior to the filing of the complaint

  1. Elementary School Adopted Course of Study for Physical Education
  2. Failure to comply with legal requirements as to development, adoption and annual update of the LCAP, which includes identification of annual goals, actions to implement goals, and measuring student subgroup progress across indicators based on the States’ eight priorities and aligned with Lashon Academy’s spending plan
  3. Enrollment in Courses without Educational Content and Previously Completed or Graded Courses Sufficient for Satisfying Requirements or Prerequisites for Postsecondary Education and Receipt of a Diploma
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